All products are professionally packaged and delivered by courier in accordance with your instructions and to the address specified during the purchase process.
We ask you to allow 28 days for delivery but hope to be able to turn your order around much more promptly than that. We will keep you advised with the progress of your order.
All our books and photographic prints are custom-made products and therefore we cannot accept cancellations or give refunds after the production process has commenced.
If you receive faulty or damaged goods, however, you have a right to return these goods and to ask us to repair or replace them or get a full refund.
If you need to return a damaged or faulty product please contact us as soon as possible and we will make arrangements for collection.